Boardwalk Wins Brass Ring Award at IAAPA Expo
The Santa Cruz Beach Boardwalk was recently recognized with a Brass Ring Award for Best Employee Initiative. The prestigious award was presented during the amusement industry’s largest trade show, IAAPA Expo in Orlando, FL.
The Boardwalk was recognized for its innovative HR program called Boardwalk's Best, designed to improve the guest experience and positively engage employees for better retention throughout the season. Park surveys show that the Boardwalk’s training program has paid off with well-trained employees and happier guests.
The award was accepted by Susan Teague, Training Manager (left) and Jessica Alfaro, Operations Director (center) who developed the program together.
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